Unfortunately, you cannot amend or cancel your orders once the order is processed.

At the moment, we do not operate a physical retail shop for viewing. However, we’re happy to provide detailed photos and condition images of the item upon request to help you make an informed decision. Just let us know which product you’re interested in, and we’ll assist accordingly.

Yes! The photos are taken directly from the product.

Yes — all our listed prices are fixed.

Absolutely! We’ll be happy to provide additional photos upon request.

Most of our products are pre-owned units. However, we do carry brand-new units as well. You may refer to the product details — items clearly labelled “Brand New” indicate that they are brand-new units.

Most orders placed before 12:00pm will be delivered on the same day. Orders placed after 12:00pm will typically be delivered by the following day. Delivery timelines exclude Public Holidays, the eves of Public Holidays, and special occasions.

Yes! We will contact you once we receive your order to arrange the delivery details with you. Alternatively, you can also WhatsApp 9115-1460 with your order number to arrange the delivery details.

We will text you via WhatsApp to inform you that the delivery will be arriving on the day of delivery.

Yes, you can contact us at 9115-1460 (Playforce) or WhatsApp to find out the delivery status.

Delivery is available to addresses within mainland Singapore. Please note that we do not deliver to restricted or non-mainland areas, including but not limited to: Pulau Ubin, Sentosa, Jurong Island, military camps, prisons, Alps Avenue, Changi Cargo Complex, ferry terminals, Airport Link, Tuas View Extension, and any locations requiring a security pass or special clearance.

Orders are returnable if they are incorrect. An 'incorrect' item means the item delivered was not what you ordered. EG., The model or color is different from what is indicated on the order confirmation. Please refer to our Returns & Repairs Policy for complete details.

If your return meets all the required conditions, please ensure the item and original invoice are ready. Our team will contact you via WhatsApp to arrange a collection delivery.

Before accepting the item from the courier, please carefully inspect the item for damages before acknowledging and signing off. If you notice that your item is damaged, you may refuse to accept the delivery. Please get in touch with us immediately at 9115-1460 (Playforce) if such a situation arises.

For pre-owned products, minor cosmetic imperfections such as light scratches or small dents are generally not eligible for returns. We aim to be fully transparent — the condition of each item is clearly described in the product listing. If you would like a closer look for greater peace of mind, feel free to request additional photos before purchasing, and we’ll be happy to assist.

1. Use the "Get Quote" form to get a quotation from us
2. We will update you on the quotation via WhatsApp within a business day
3. We will schedule with you the meet-up time and date for the transaction.

Playforce doesn't have a physical shop. Dealing is via meet-up arrangement at Sengkang area. Kindly contact us to make an appointment.

Yes. You can use the "Get Quote" form to get a quotation from us, and we will contact you to schedule an appointment.

We take in brand-new and pre-owned products such as laptops, tablets, and phones.

At the moment, we do not offer pawning services.

Yes, you may purchase it again, subject to availability. Please note that the buy-back price will follow the current listed selling price, which may differ from the amount previously offered to you.

Yes! You will receive full payment either in Cash or PayNow, depending on your preference.